Since 2020, Hera has made running your Amazon Delivery Service Partner easier, safer, and more profitable.
Hera is proud to partner with Amazon and can be found in the Vendor Exchange.
The #1 Amazon DSP app for everything you've been missing.
If you're anything like us, you're using all sorts of spreadsheets, file folders, and web tools to manage daily operations as a last mile delivery company. You need to track performance, ensure consistent safety and compliance, match associates to vehicles and devices, and stay on top of coaching - all while making sure you qualify for weekly bonuses and stay profitable.
Enter Hera. A single tool for all this and more, Hera will quickly become your best friend.
Hera is terrific! It makes a HUGE difference for me and my managers to be able to see all the performance data in one place so easily! And then it automatically sends texts to all my drivers with coaching tips based on their specific performance. Amazing! Thank you.
Ready to help right out of the box.
Staff Scheduling & Rostering
Track each Associates’ shifts, routes, staging, vehicles, parking, and device assignments, and automatically send these details to your team via SMS and email. Sync with Amazon & ADP.
Roster Checklists
Keep daily tasks on schedule and top of mind. Drivers and managers alike can be assigned customized checklists to complete daily, from van photo logs to reminders to important questions.
Vehicle Management
Keep a detailed timeline of vehicle usage by tracking rental agreements, mileage, accident reports, maintenance, photos, damage, and inspections. Fleet management has never been easier.
Performance Tracking
Import & visualize historical metrics, see and fix potential problems as they occur, and view top trends on your dashboards. All seamlessly imported from Amazon Scorecards by Hera AI.
Automated Coaching via SMS
Let Hera recommend and send daily and weekly coaching messages to your Associates via SMS and email, pushing your company towards top performance.
Powerful Dashboards & Reporting
Beyond performance metrics, see stats and focus areas from across your company at a glance, and run filterable reports for insight into all of your data.
Staff Management
Lead assignments, gas card pins, drug tests, uniforms, parking tickets, awards & recognition, and staff counseling - all managed in one place: Hera.
One Company Phone Number
With one number assigned exclusively to you, Hera gives you a central place for all of your staff communications. Calls, voicemails, SMS, MMS, all come to a single inbox, boosting efficiency, transparency, and compliance.
Recurring Messages
Daily reminders to take lunch breaks. Shift notifications. DVIC reminders. Sometimes, we need to send a message every day, and Hera makes this easy.
Vehicle Photo Logs + AI
Send daily links to your drivers so that they can quickly and easily take photos of their assigned vehicle – and let Hera AI evaluate them seamlessly.
Compliance & Safety Baked In
Consistent van assignments, OSHA injury reports, EOC, and Netradyne metric tracking. Hera lets you stay on top of your team and fleet's safety.
Inventory Management
Devices. Uniforms. First aid kits. Office supplies. Whatever you’re tracking, Hera will help you manage orders, monitor inventory, and handle item assignments.
Why Hera?
Everything you need to run a successful DSP
Built for Amazon DSPs
Built for Amazon DSPs Al-in-one platform designed to handle the unique needs of DSP operations.
Work Smarter
Automate tasks, improve visibility. and empower your team to do more in less time.
Improve Performance
Track what matters, coach your team, and deliver better results every day.
Grow Your Business
Scale your operations with confidence and increase profitability.
FAQ
What is Hera?
Hera is an all-in-one operations platform built specifically for Amazon Delivery Service Partners (DSPs). It helps manage drivers, vehicles, scheduling, compliance, communications, reporting, and daily operations from one centralized dashboard.
Who is Hera for?
Hera is designed for Amazon DSP owners, operations managers, dispatchers, fleet managers, and administrative teams who want to simplify operations and improve efficiency.
How does Hera help my DSP?
Hera automates daily tasks, tracks driver performance, manages compliance, organizes vehicle information, sends automated reminders, and provides real-time dashboards to help your team operate more efficiently.
Is training required for my team?
No. Hera is designed with an intuitive interface that is easy to learn. Most teams can get started quickly with minimal training.
Is my data secure?
Yes. Hera protects your data using industry-standard security practices. All information is securely stored in the cloud with encryption and backed by Amazon Web Services (AWS).
Can drivers receive automatic reminders?
Yes. Hera can automatically send SMS reminders for shift notifications, coaching tips, inspections, and other important updates.
Can I access Hera from my phone?
Yes. Hera works across desktops, tablets, and mobile devices, allowing you to manage your business from anywhere.
...and so much more.
Excited to try it yourself?
Your Data Stays Private
Hera will never share or use your company's data - it remains secure in your account and can be exported or deleted at any time. All data transfers are encrypted with a SHA-256 certificate, and your stored data is encrypted by Amazon Web Services.
Any Device, Any Place, Any Time
Whether you're on a computer, laptop, dispatcher's tablet, or even a mobile phone, Hera's web-based app is in the cloud and works almost anywhere.
Start your journey with Hera today!
Book a demo and see how Hera can
transform your DSP.
